Simon Thompson leads the Big Data and Customer Experience Practice at BT Research. Simon and his team have led the development of big data and machine learning infrastructures in BT and have delivered a number of commercially successful applications over the last ten years. Simon is a member of the advisory board of the Systems That Learn consortium at MIT, previously he was a member of the Big Data@CSAIL board. He is a member of the EPSRC college, has published more than 50 refereed papers and more than 30 patent applications. He will be a visiting researcher at The Alan Turing Institute in summer 2017 and in 1997 received a Ph.D from the University of Portsmouth. Simon has delivered presentations about machine learning & data science at University of Cambridge, MIT and The Royal Society.